General Terms & Conditions: Regal Pines Pte. Ltd.

1. Engagement and Scope

  • Scope of Work: The Company will provide services as defined in the approved Quote or Statement of Work (SOW).

  • Additions: Any work requested outside the initial scope (e.g., additional design iterations, new features, or out-of-scope technical support) will be treated as a change request and billed at the Company’s prevailing hourly rate of S$50/hour or via a separate quote.

2. Payment and Billing

  • Currency: All payments must be made in the currency specified on the invoice (e.g., SGD, USD, HKD).

  • Milestones: For large projects (e.g., app development, branding), billing may be phased based on milestones. For retainers (e.g., maintenance), billing follows the agreed cycle (e.g., quarterly or monthly).

  • Late Interest: A late fee of 1% per month applies to any outstanding balance starting 30 days after the invoice due date.

  • Transaction Fees: The Client is responsible for all intermediary bank fees and currency conversion costs.

3. Client Responsibilities

  • Materials: The Client must provide necessary assets (copy, images, logos) in a timely manner. Delays in providing materials may result in project timeline adjustments.

  • Approvals: The Client’s failure to provide feedback within five (5) business days of a milestone delivery will be deemed as an automatic approval of that phase.

4. Intellectual Property (IP)

  • Retention of Rights: The Company retains all rights to any code, designs, and creative assets until the final invoice for the specific project or phase is paid in full.

  • License: Upon full payment, the Company grants the Client a non-exclusive, perpetual license to use the deliverables for their intended business purpose.

5. Third-Party Services

  • Subscriptions: Fees for third-party platforms (e.g., Squarespace, Weglot, hosting) are the responsibility of the Client unless otherwise stated.

  • Liability: The Company is not liable for service interruptions caused by third-party providers.

6. Term and Termination

  • Notice: For ongoing maintenance or retainer contracts, a 3-month written notice is required for termination by either party.

  • Final Billing: Upon termination, the Company will invoice for all work completed up to the termination date, including any tallied developer overruns.

7. Limitation of Liability

  • To the maximum extent permitted by law, the Company’s total liability for any claim arising from a project is limited to the total amount paid by the Client for that specific project or phase.

8. Governing Law

  • These terms are governed by the laws of the Republic of Singapore. Any disputes shall be settled in the courts of Singapore.